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Shipping policy

International Import Duties and Fees

Please be aware that any order to a destination outside of the UK may be subject to local import duties and fees. Your shipment may be held by customs in the destination country until such fees are settled, or you may be billed after delivery.

As the importer, you are liable for any such import duties and fees applied, and by ordering you agree to settle any such charges applied by customs.

Please take these potential costs into consideration before placing your order.

Please note that if your goods are returned to us due to customs rejection or unpaid fees we may pass on any return shipping costs inccured before refunding you the balance of your order.

In some cases (namely the USA), we will ask for your tax identification details in advance of shipping to assist with a smooth passage through customs. We will contact you prior to shipping to arrange this, if it is required.